Frequently asked questions

Our low-speed models (up to 25 km/h) need no licence or registration. High-speed models like the Storm ZX require standard registration.

Yes. Every Tunwal model is ARAI certified, meeting India’s safety and performance standards.

Our line-up spans 12+ electric two- and three-wheelers — from the compact Mini Lithino (from ₹43,990) and Alfa Lite to the high-speed Storm ZX and Roma N, plus the Storm Advance 2 three-wheeler. On-road prices vary by city, battery option and state EV subsidy; use the compare tool or your nearest dealer for an exact quote.

It depends on the segment. Low-speed models are capped at 25 km/h (no licence or registration needed), while high-speed models such as the Storm ZX reach up to 85 km/h — ideal for daily city and highway commutes.

Most models use a 250W BLDC (brushless permanent-magnet) hub motor and are rated IP65 for water and dust resistance. Standard features include a digital speedometer, anti-theft alarm with remote lock, tubeless tyres and USB charging on select variants.

Yes. Every model is designed and manufactured at our Palsana, Rajasthan plant for Indian roads, with an IP65-sealed motor and electricals so you can ride confidently through rain, dust and rough patches.

Depending on the model and battery, our scooters deliver from 50 km up to 110+ km on a single charge.

Charging is as simple as charging your phone — typically 4–5 hours for lithium-ion variants.

Lithium-ion batteries are lighter, charge faster, last more cycles and carry a longer warranty — the best choice for daily riders. Lead-acid variants cost less upfront and suit lighter, budget-focused use. Both are offered across most models so you can match range and budget.

Yes. The supplied charger plugs into any standard 5A/15A household socket — no special wiring or public station required. A typical lithium-ion charge from low to full takes around 4–5 hours and costs only a few rupees of electricity.

On select models the lithium-ion battery is detachable, so you can carry it indoors — to your home or office — and charge it conveniently without parking near a socket.

Running cost works out to roughly ₹0.15 per kilometre on electricity — a fraction of petrol — so you save every single day, with no fuel queues and far lower maintenance.

Lithium-ion batteries carry a longer warranty than lead-acid, backed by a 1-year comprehensive vehicle warranty and nationwide service.

Lithium-ion batteries carry a longer warranty than lead-acid, reflecting their higher cycle life. Exact terms depend on the model and battery variant and are stated on your invoice and warranty card at the time of purchase.

The comprehensive warranty covers manufacturing defects in the vehicle and its core electrical components. Routine wear items (tyres, brake pads, bulbs), physical or accident damage, water ingress from submersion, and damage from unauthorised modifications or third-party parts are not covered.

Visit any authorised Tunwal dealer or service centre with your vehicle and the warranty card / invoice. The service team will inspect, verify coverage and carry out the repair or replacement. For help locating a centre, use the dealer locator or call customer care.

Yes. The warranty is honoured across our authorised network of 400+ dealers in 19 states, so you can get service wherever you relocate within our coverage area.

Through our network of 400+ dealers across 19 states. Use the dealer locator to find your nearest showroom.

Electric scooters need far less upkeep than petrol vehicles — no engine oil, spark plugs or clutch. We recommend a periodic check-up (brakes, tyres, battery health and software) as advised in your owner’s manual, typically every few months or at set kilometre intervals.

Genuine Tunwal spare parts are available through authorised dealers and service centres. For spare-parts assistance you can also call our dedicated spare-parts line listed on the Contact page.

Yes. Book a test ride from any model page or the header, and reach out via the Contact page to schedule a service or get connected to your nearest centre. Our team will confirm a convenient time.

Charge with the supplied charger, avoid leaving the battery fully drained for long periods, store and charge it in a cool, dry place, and top up regularly rather than running it flat. Following the owner’s manual guidance keeps range and battery health strong over the years.